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SmarterProctoring

SmarterProctoring® is a database of virtual proctoring solutions, testing centers, and individuals that are available to proctor exams. Through Canvas integration, institutions and instructors are able to identify to their students what proctoring solutions are acceptable for their exams. Students are then able to schedule their exam with these acceptable proctoring solutions all within Canvas.

Depending on how the instructor sets up the Smarter Proctoring settings, students will be able to schedule a proctored exam with a university testing center (including MUW's proctoring center in Reneau Hall), other professional testing centers, independent face-to-face proctors, the course instructor, and/or online with a live proctor. While MUW's proctoring center offers its services free of charge to currently-enrolled W students, third party and online proctors may charge a fee for their services. Students are responsible for paying those fees. Instructors are encouraged to consider these potential costs when deciding how many proctored exams to require for a given course.

ImportantFaculty setting up an exam in Smarter Proctoring should enter the following URL in the "Exam URL" field on the Exam Details page within Smarter Proctoring: https://muw.instructure.com/login/saml  This will direct proctors and students to the MUW portal login screen and allow them to access Canvas. The actual test does not have to be created at this point, you are only creating the requirement for a proctor for the test in this activity. You will need the exact name of the test and a password for the proctor in this activity, but the actual exam does not have to be created.

All students must register with the W’s testing center at a minimum of 10 days prior to their exam. It is important that you schedule your exam at least 20 days before the exam opens.   20 days in advance will give your students 10 days to schedule the proctor before the window to schedule the exam closes. The window for students to schedule a proctor will close at 10 days, as our testing center needs at least 10 days in advance notice for a proctor. It is recommended that you set the scheduling window early to force the students to schedule the exam early.

Please note: Respondus LockDown Browser is not compatible with the online proctoring software used through Smarter Proctoring. The online proctors use a very similar system themselves and the two programs cannot work together. If you allow your students to select online proctoring as an option for your exam, please disable LockDown Browser to avoid difficulties. If you want to keep LockDown Browser in place for students using face-to-face proctors, consider setting up two separate instances of the same exam where one is clearly labled for online proctoring and the other for face-to-face proctoring and engage the LockDown Browser settings accordingly. Please also be aware that some non-MUW testing centers may not permit students to download and install third party software like LockDown Browser on their lab computers and may not advertise this policy on their online center descriptions.

SmarterProctoring Instructor Handouts

For the latest updates, check the SmarterProctoring Support Center

Setting Up an Online Exam

Setting Up a Pen & Paper Exam

Submitting Change Requests for a Locked Exam

Setting Up an Accomodation (e.g. ADA compliance)

Viewing Exam Session Details (i.e. viewing individual students' proctoring choices)

Adding an Ad-Hoc Proctor 

Deleting Duplicate Exams in the Instructor Dashboard:

At this time there is no way to delete a duplicate exam in the instructor's dashboard. If you accidentally make a duplicate entry, choose one and edit it to make sure that the scheduling window is closed and to change the name of the exam to indiciate to students that it is an error and that they should not try to register for this particular exam. The software developers are working on a better solution for this issue.

 

Other Resources 

SmarterProctoring FAQ

Smarter Proctoring Student Startup Guide

Submit a Support Request (Students, Faculty, and Staff)ubmit a Support Request (Students, Faculty, and Staff)

 

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