Customer Service Options
Location:
Welty Hall Room
107 1100 College St. MUW-1614 Columbus,
MS 39701
Hours of Operation:
Monday through
Friday 8-5.
Financial Aid Center Homepage
Visit
www.muw.edu/finaid/ for
financial services and options. Many
forms and applications are also
available such as an Award Change
Request, Parent PLUS Application/PLUS
Refund Release Form, Verification Work
Sheets, Master Promissory Notes,
Entrance Counseling, scholarships and
much more. If you would like to check
your specific financial records you
should log in to
Banner web.
Student Banner Portal
Log in to your
Banner account. This account allows
you to view: your financial aid
eligibility, documents needed to
finalize your financial aid file,
billing charges, and posted aid. You
have the ability to accept awards you
have been offered for the year.
The
Financial Aid Center Toll Free Help Line
Representatives
are available to answer your financial
aid questions at our toll free number
1-877-462-8439. Examples of questions
are: Questions concerning Tuition and
fee charges, FAFSA application,
financial aid status, documents needed,
private loans, and aid posting. Our
Financial Aid Administrative Assistant
or Student Worker will refer your
questions to a counselor if more in
depth financial counseling is needed.
Referrals are answered with 48 hours.
Financial Aid Center Counselor Services
Go to our MUW
financial aid Web page to log into the
Chat-line that allows you to instant
message a Financial Aid administrator
with general questions or concerns.
Through this tool you will be able to
communicate directly with our office
without having to make a actual visit to
our office.
You also have the
option of using our walk in service when
wanting to meet with a counselor.
Through this service a front desk
representative will sign you up to meet
with the next available counselor.
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