
MUW Contact Information
Academic Advising
Reneau Hall
Room 102B
(662) 329-7138
advising@acadsupp.muw.edu
Website
Admissions
Eudora Welty Hall,
Room 201
Phone: (877) 462-8439
Phone: (662) 329-7106
Admissions@muw.edu
Website
Office of Graduate Studies
Reneau Hall 121
(662) 329-7110
graduatestudies@muw.edu
Website
College of Arts & Sciences
Painter Hall
Room 111
Phone: (662) 329-7386
trichardson@as.muw.edu
Website
College of Business &
Legal Studies
Reneau Hall
Room 316
Phone: (662) 329-7152
deansoffice@bu.muw.edu
Website
College of Education &
Human Sciences
Education/Human Science Bldg
Room 112
Phone: (662) 329-7175
pcaston@edhs.muw.edu
Website
College of Nursing &
Speech-Language
Pathology
Phone: (662) 620-5380
tupelo@muw.edu
Website
Information Technology
Services
McDevitt Hall
Room 115
Phone: (662) 329-7282
help@MUW.Edu
Website
Faculty Support
Training and support for our online and hybrid instructors is provided in a number of ways. During the
summer and fall terms, the ITS Department offers the New Faculty Orientation Workshop for all of the
new faculty members of MUW. The workshop covers such topics as logging into Blackboard, locating
your courses, using the Emails and Messages features, exposure to university policies and procedures,
and locating university training materials.
The ITS Department also works along side the Center for Academic Excellence during each semester
to offer various faculty specific Blackboard workshops. A list of upcoming workshops may be viewed by
selecting the Blackboard Training link that is located on the left side of the screen. Once you are
connected to the Blackboard Training Page, a list of workshop descriptions and previously taught
workshops may be viewed.
Listed below are self-help pdf files and videos that will show you how to do everything from requesting
a transcript to using mobile devices in an online class. If you have any questions, please don't
hesistate to contact our ITS Department for further clarification.
Common Questions
Questions concerning your course
If you have any questions concerning your course, please contact Richard Holden at (662) 329-7206
or rholden@muw.edu, Michael Richardson
at (662) 329-7374 or mrichard@its.muw.edu, or Terry
Cole at (662) 329-7287
or tcole@its.muw.edu. They will all be more than happy to assist you.
MUW Online contact information
Please review the Contact Information link on the left side of the screen for important links, phone
numbers, and email addresses that may be helpful while you are teaching online courses.
Course availability for students
Courses will automatically be made available to your students on the first day of class during each
term.
Course availability for instructors
Courses are made available to instructors one month prior to the beginning of each term.
Course shells
If your MUW course is listed in Banner and you are listed as the instructor, it will automatically appear
in your Blackboard course list when the next snapshot is run. Snapshots are typically run every hour
during the first week of registration and once a day after the initial week. If your MUW course does not
appear in your course list, please contact the administrative assistant of your department.
Request for a course shell: If you are in need of a specially created course shell, please contact
Michael Richardson at (662) 329-7374 or mrichard@muw.edu.
NEW Global Navigation and My Blackboard (SP10)
My Blackboard Profile (SP10)
Blackboard Basics Videos
The New 2012 Theme
Logging into Blackboard 9.1
Changing Your Password
Viewing/Managing Your Course list
Managing Tasks
Working In The Course
Environment Videos
Assignments - Submitting Your Assignments
Blog – Creating a Blog Entry
Course Menu – Finding/Locating
Course to Course Navigation - (New for SP8)
Discussion Board - Creating a Post
Discussion Board – Creating a New Thread
Discussion Board – Organizing Posts
Discussion Board – Replying to a Thread
Discussion Board – Viewing Grades
Grades – Checking Your Grades
Select the Page Where Users Enter Your Course
Test – Taking a Test Online
Wiki Page – Creating and Editing
Your Course Environment
Faculty Manuals (PDF files)
Blackboard 9.1 Content User Manual
Blackboard 9.1 Instructor Manual
Creating Course Content (PDF)
Activity Folder - Adding an Activity Folder
Assignments - Getting Started with Assignments
Building a Test - Getting Started with
Building a Test
Course Calendar - Adding a Course Calendar
Course Content - Getting Started with CC
Course Environment - Getting Started with CE
File Management/Compatibility
Grade Book - Export Grade Book in 2003
Grade Book - Export Grade Book in 2007
Grade Center - Getting Started with GC
Groups - Getting Started with Groups
New Tools to Consider in Blackboard 9.1
Online Tests - Prepare Students for Online Tests
Quick Reference Guide
SafeAssign - Instructor Guide
SafeAssign - Student Guide
Syllabus - Adding a Syllabus
Test - Building a Test
WebCT - Download File From WebCT
YouTube Video - Adding a YouTube video
WIkis
Create a Wiki
Editing Wiki Pages
Viewing Wiki Page History
Grade a Wiki
Adding Rich Content to a Wiki
Linking Wiki Pages
Viewing a Wiki Page History
Announcements and Scheduling
Creating Announcements
Creating a Course Task
Creating a Course Contact
Sending Email
Sending Blackboard Messages
Managing Group Work
Creating a Group
Creating Group Sets
Getting Started with Groups
Web 2.0 Tools
14 Free Web 2.0 Tools
Advantages of including Web 2.0 Tools
in blackboard
Grade Center
Getting Started with the Grade Center (New for SP8)
Customizing the Grade Center View
Getting Started with Needs Grading (New for SP8)
Creating Smart Views
Creating a Grade Rule
Viewing Grade Details
Anonymous Grading
Creating Grading Notes
Creating a Grade Center Report
Creating a Grading Rubric (New for SP6)
Associating a Rubric with a Gradable Item - (New for SP6)
Grading with Rubrics (New for SP6)
Grading Assessments Question by Question
Viewing and Downloading Grade History
Color Code the Grade Center
Working Offline with the Grade Center
Assignments
Using SafeAssign (New)
Getting Started with Assignments (New for SP8)
Downloading Assignments
Clean Out Graded Assignment Files
Blackboard Mobile Learn
(Blackberry & Android devices will only work
via Sprint Networks)
Blackboard Mobile Learn at MUW
Mobile Learn for iPhone
Mobile Learn for iPad
Mobile Learn iPad Commercial
Mobile Learn iPad Demonstration
Mobile Learn for Android
Mobile Learn for Blackberry
Building Your Course Environment Videos
Avatar - Adding an Avatar
Course Availability - Make Course Available
Course Entry Point - Adding a Banner to CE Point
Course Menu - Creating a Blank Page
Creating Course Content Videos
Blank Page - Creating a Blank Page
Content Item - Create Multiple Rules for CI
Course Content - Importing Course Content
Course Content - Exporting Course Content
Course Files - Adding Course Files to Content Item
Course Files - Adding Web Content Through CF
Course Files - Course files Tour
Course Homepage - Editing the Course Homepage
Glossary Term - Adding a Glossary Term
Learning Module - Building a Learning Module
Lesson Plan - Creating a Lesson Plan
Mashup - Creating a Mashup
Text Editor - Using the Text Editor
Textbook Information - Adding TB Information
Tool Link - Creating a Tool Link
Web Content - Adding Your Own Web Content
WebCT 4.1 - Transferring Files from WebCT to BB
Building a Test (PDF & Links)
I-Learn Test Generator (BYU) Instructions
I-Learn Test Generator (BYU) Test Generator
Test - Building a Test
Tests, Surveys, and Pools (Video and PDF)
Creating a Test
Setting Test Options (including setting
the timer) - (New for SP6)
Automatic Regrading (New for SP8)
Getting Started with Automatic Regrading (New for SP8)
Reading Survey Results
Tour the Question Finder Feature
Reading Survey Submissions
Exporting and Importing a Test or Survey
Uploading Test Questions from Microsoft Excel
Awarding Negative Points for Incorrect Answers
to Test Questions - (New for SP8)
Creating a Fill in the Blank Question
Creating a Short Answer Question
Creating a Matching Question
Creating a True or False Question
Adding an Existing Question to a Test
Creating a Calculated Formula Question
Creating a Calculated Numeric Question
Creating an Essay Question
Creating a Fill in Multiple Blanks Question
Creating a Hot Spot Question
Creating a Jumbled Question
Creating a Multiple Answer Question
Creating a Multiple Choice Question
Creating an Ordering Question
Creating a Quiz Bowl Question
Tagging Questions for Reuse
Building a Pool
Creating a Random Block and Adding it to a Test
Blogs and Journals
Getting Started with Journal Prompts to
Improve Student Writing (New for Service Pack 8)
Creating a Journal
Creating and Editing Journal Entries
Commenting on a Journal Entry
Creating a Blog
Creating and Editing Blog Entries
Commenting on a Blog Entry
Using the Discussion Board Forum
Creating a Discussion Board Forum
Grading a Discussion Board Forum
Creating a Discussion Board Thread
Replying to a Discussion Board Thread
Grading Discussion Board Threads
Searching the Discussion Board and Collecting Posts
Tagging Discussion Board Posts
Rating Discussion Board Threads
Managing Discussion Board Roles
Changing Discussion Board Forum Settings
Moderating Discussion Board Forums
Reporting and Course Utilities
Turning On Statistics Tracking for Content Item
Running and Saving a Course Report (New for SP8)
Exporting a Course Package
Importing a Course Package
Student Performance
Performance Dashboard
Sending Notifications